Privacy Policy

Southwest Solar Solutions LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard personal information provided by our customers. By using our services, you agree to the terms described in this policy.

We collect the following types of personal information:

1. Contact Data: This includes your email address and phone number.
2. Account Data: When you create an online account with us, we collect your username, name, email address, and password.
3. Communications: We collect information exchanged during customer support interactions, social media communications, and other interactions with our services.
4. Lead Engagement Widget Data: If you submit information through our lead engagement widget on our website, we collect your address and details about your monthly utility bill.
5. Research Data: Information provided when participating in satisfaction surveys.
6. User-Generated Content: Posts and comments on our social media pages.
7. Marketing Data: Preferences for receiving marketing communications.
8. Automatic Data Collection: Information logged automatically, such as device data (operating system, browser type, IP address), interactions with our marketing communications, and general location information.

We use your personal information for the following purposes:

1. To complete preliminary solar design and profile creation in our system.
2. To communicate with you regarding our services, events, and promotions.
3. To improve our services and enhance user experience.
4. To comply with legal obligations.

We do not share your personal information with third-party services. However, we may combine data from third-party sources to enhance our services.

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration.

You can update your preferences for receiving marketing communications by contacting us.

We may update this Privacy Policy periodically. Please check our website for the latest version.

If you have any questions or concerns about this Privacy Policy, please contact us at southwestsolarsolutionsllc@gmail.com.